Technical Writer at WorkFusion
At WorkFusion, we’re building software products that are changing the world and transforming the workplace, for the better. Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further and customers can be served faster and better.
WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning and work analytics in one unrivaled platform that is easy to deploy and unlimited to scale. We compete in the fastest growing segment in software and are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.
Our teams are dedicated to building and marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech and transportation.
As a Technical Writer, you are curious, organized, willing to work shoulder to shoulder with software engineers and collaborate well with other cross-functional roles in the organization. You will write and update various types of WorkFusion documentation, such as user guides, API references, release notes, etc.
● Work in an Agile development environment to document new product features.
● Develop and produce content in a code-y way, managing your content source in Markdown and Git.
● Enhance existing documentation by improving content usability, adding examples and tutorials, and incorporating feedback from users.
● Review and edit documentation written by developers to ensure consistency of language and style.
● Work closely with fellow doc writers to improve documentation standards and processes.
● 3+ years in a role that included writing for developers, business users, and admins. A portfolio is very welcomed (texts and graphics, videos, if available).
● Familiarity with technical writing standards like Google Developer Documentation Style Guide, Microsoft Manual of Style, or similar.
● Experience in authoring content in a lightweight markup language such as Markdown, reStructuredText, etc., or at least a strong will to learn new things.
● Basic knowledge of Git.
● Understanding of software development tools and practices. You don’t need to be an engineer, but you’ll need to have a feel for how different teams build software.
● Level of English that is sufficient for writing technical documentation. Fluent speech is a huge advantage.