CAREERS

Associate General Manager at Ritual.co
Toronto, CA

As the AGM, you work in partnership with the Regional General Manager and General Manager to oversee the Canadian market, and are responsible for operations, customer and merchant experience, and the growth of our business in Canada. This means that local partnerships, marketing, service quality management, social media & PR are all in scope and the AGM has a deep understanding of the local market.

The AGM will also work closely with product/engineering to roll out new features & improvements. The mixture of analytical ability, creative skills, leadership and hustle makes the AGM position a meaningful role but if you are deeply intelligent, talented and think you have what it takes, we want to hear from you!

Key Responsibilities:

  • Lead the team in growing revenue and order volume
  • Manage the market P&L
  • Initiate creative local marketing strategies and user growth campaigns
  • Manage deployment and quality of supply (i.e. coffee & restaurant partners)
  • Represent Ritual at local events and with local PR
  • Analyze business data to assess performance of growth campaigns & user engagement
  • Work with product/engineering teams at HQ to improve product & processes
  • Help scale our other cities through developing and sharing best practices

Requirements

  • 6+ years of operations or sales management experience
  • Hustle and hunger- ruthless dedication to results
  • Stellar networking skills and the ability to make smart partnerships happen
  • Data-driven decision mentality and sound business judgment through strong analytical thinking
  • Creative solutions-driven mindset, with a “get things done” attitude
  • Entrepreneurial and fearless

Benefits

  • Competitive salaries – we strive to pay top market compensation
  • Every Ritual employee owns equity and becomes a shareholder
  • Health coverage & life insurance plans to fit your needs
  • Flexible vacation policy – work hard and take time when you need it
  • Ritual credits provided each month for coffees and lunches at the best spots around you
  • Work with truly world-class peers in a super-fun office
  • Be at the heart of the growth startup community