Sr System Administrator / Chennai / Global Analytics India Pvt Ltd at GAIN Credit
Chennai, IN

We are seeking a highly motivated, self-directed individual who possesses strong technical leadership and ability, to work on the world class Fintech organization.  As a Senior System admin, your main responsibility is managing end user work stations, servers, network and firewall and helping improve on the IT processes, controls and infrastructures.

Critical Business Activities

  • Managing work stations, virtual/physical servers, networks, storage and Firewall.
  • Provide technical support for both hardware and software issues our users encounter
  • Installing updates and patches
  • Managing IT infrastructure assets and monitoring the performance
  • Setting up and monitoring security policies and controls for corporate network infrastrcutures
  • Documenting IT processes and projects
  • Upgrading systems and processes as required for enhanced functionality and security issue resolution
  • Performing and testing routine system backups and restores Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
  • Ensuring the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
  • Setting up and managing centralized storage servers
  • Working with geographically distributed teams


Competencies and Experience

Technical Skills and Experience

  • 4-5 years of experience in IT support
  • Good experience in deploying and maintaining routers, switches, and wireless devices
  • Strong skills on
  • Strong knowledge of routing protocols VPN, IPSEC, VoIP and MPLS
  • Having knowledge on implementation and monitoring the security measures for the protection of computer systems, networks and information.
  • Knowledge on Windows 7, 8 and 10 Operating System and Windows 2012/2016 servers.
  • Good experience on Active Directory, DHCP, DNS, WSUS and Group Policy.
  • Having good knowledge in site to site Active Directory replication
  • Having good knowledge in Network and Firewall
  • Experience configuring and troubleshooting routers and switches from major vendors
  • Experience with setting up world class Audio/Video conferencing solutions
  • Experience in networking monitoring tools
  • Experience with RAID and hardware troubleshooting.
  • Good knowledge in troubleshooting Windows desktops and servers.
  • Experience with O365 administrations and controls
  • Experience with monitoring IT infrastructure performance and security controls
  • Experience in troubleshooting network related issues
  • Experience with server backup solutions
  • Should be MCSA/MCSE Certified.
  • Ready to support for UK and US time schedule whenever it required.
  • Exposure to Virtual Desktop environments is a plus
  • Good verbal and written communication skill.

Competencies Required

  • Knowledge: Individual should be capable of understanding our process and IT setup. Provide the permanent solution on first attempt, automate our tasks and provide the innovative solution.
  • Judgement:
    • Able to understand the problem given.
    • Technical decision with help.
    • Understand the reason for the proposed technical solution
  • Team work:
    • Treats others with respect
    • Works participatively with other team members
  • Reliability / Ownership:
    • Take the responsibility on tasks
    • Can complete tasks with help
    • Provides regular updates
    • Usually escalates issues when necessary
    • Following IT process
    • Structuring and documenting the tasks

Execution: Can create acceptable quality output with guidance in a reasonable amount of time.