Technical Writer at WorkFusion
Minsk, BY
Who we are
WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
3rd among Top 10 FinTech Companies to Watch in the World
2015, 2016 SIIA CODIE Award winner
2016 Gartner Cool Vendor in Smart Machines
Highest in Vision and Capability for RPA according to Everest Group
Forrester top 10 hot AI Technologies​
What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

Technical Writer role requires a communicative and meticulous individual proficient in explaining complex ideas in an understandable way. To fit for this job, s/he should be able to quickly and thoroughly learn the functionality of WorkFusion platform to give explanation and answer a variety of questions from trainees undertaking certification. Polite, clear and confident oral and written communication in English is a must, as well as technical aptitude and proactive approach. We are looking for a person who does not wait for orders but independently handles problems and constantly analyzes the existing methods to improve the efficiency of the process. This highly sought-after individual does not lose head in ambiguous and stressful situations and always strives for self-improvement.

Create new AutomationAcademy course content (descriptions of course/module/lesson goals)
Tune courses parameters, detailed testing from Student perspective
Improve articles on Knowledge Base. Create new articles to match Student Role
Prepare Academy marketing messages, collateral presentation slides
Create video tutorials and screencasts, write scenarios, narrator texts
Create hard-copy course books for Students
Help with Support questions
2+ years technical writing practice; portfolio required (texts and graphics, video tutorials if available)
English level: sufficient for writing technical documentation. Fluent speech will be a huge advantage
Familiarity with technical writing standards like Microsoft Manual of Style or similar
Programming-oriented mindset
Technical background (operating systems, protocols, web technologies, data formats, data bases)
Design skills (creating schemes, diagrams, typography, text formatting, web page styling)
Strong organizational skills, proactive application of them to perform tasks more effectively
Experience in producing course materials, video lessons will be big plus
Smartest people in the industry and the most interesting product on Belarusian market
Comfortable working environment and ample workspace in a new cottage-style office with a parking lot
Competitive salary and participation in the shares of the company (stock options)
Comprehensive social benefits package, including:
Health insurance covering all the best med centers for you and your family
Sport expenses compensation
Fresh fruit in the office
Professional and English trainings
Team activities
100% paid sick leave and 25-day paid vacation

To apply please submit your cover letter and resume.