Manager, Growth Analytics at Clover Health
San Francisco, CA, US
Clover is reinventing health insurance by working to keep people healthier.

We have the potential to change lives on a massive scale with our innovative approach to healthcare and it all starts with our ability to deliver that message to the people who need it most.

We are seeking a Manager, Growth Analytics that possesses a passion for experimentation, innovative analyses, discovering new opportunities for growth and optimization and developing recommendations that transcend the numbers. This is a hybrid role that requires both a deep understanding of Clover's local market dynamics and their impact on the success of the business and Clover's mission along with the curiosity and analytical skills to leverage data in unique ways. This person will be a trusted, strategic partner that supports and drives our overall Growth team and strategy forward.

As a Manager, Growth Analytics, you will:

Translate complex concepts into actions for the business and deliver prescriptive insights to accelerate lead generation and thoughtful growth.
Drive insights through to execution cross-functionally (including Marketing, Sales, Sales Operations, Product Management, Engineering and Creative).
Perform deep-dives to analyze problems and marketing opportunities by researching, building data models, and designing and executing experiments.
Build and own growth reporting and dashboards; take advantage of the growing data we have at our fingertips.
Obtain, clean, and structure data from multiple sources to embolden and complement our proprietary datasets.
Analyze large, complex, multi-dimensional customer behavior data sets and support channel mix strategy.
Coordinate with multiple stakeholders to measure the impact of new initiatives and processes.
Work closely with our field team to understand the intricacies of our growth operations and identify and implement analysis that drives efficiency.
Develop analytical frameworks to support all growth teams.
Develop the fabric that links data and operations and gut check every assumption.
Develop a deep understanding of our membership and provider ecosystems and develop comprehensive cohort analyses that align them both.
Anticipate questions, lead growth conversations with the Data Science and Engineering teams and automate answers to routine questions.
Take an active role in our data-driven culture and develop the tools to empower stakeholders to do the same.

You will love this job if:

You are extremely proactive and have an insatiable curiosity. You can self-serve, investigate and get the data required.
You are passionate about growth drivers, the realities of the competitive landscape and how we can increase our competitive advantage in each market we operate in.
You are a people person. You enjoy interacting with different personality types, skill sets and experience levels every single day.
You have a research mindset. You're not afraid of the unknown and love thinking “outside of the box”.

We would love to talk to you if:

You have at least 5 years experience using analytics to drive business decisions; examples include marketing analytics, business intelligence, strategy consulting, data science, quant driven consulting or investment banking.
You have a BA/BS or Masters in Economics, Business, Engineering, Operations Research, or other quantitative focus.
You have a deep understanding of statistical analyses and common quant techniques like regression and experiment design.
You are experienced in SQL and have strong data manipulation and database skills.
You know how to communicate your findings and can easily create powerful visualizations that transform complex data into easily-consumable, actionable insights.
You have experience measuring and testing offline marketing campaigns a plus.
You're familiar with machine learning classification algorithms a plus.
You have experience in a people management role is a plus.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.