CAREERS

Solutions Architect at HealthTap
Palo Alto, CA, US
About HealthTap
HealthTap is the first global virtual health practice, powered by more than 100,000 U.S. doctors, delivering fast, affordable, and high-quality care to people around the world.
How does that work?
You can search the world's largest library (5.5 billion answers served over six  years) of peer-reviewed doctor knowledge for any health topic
Or ask help from Dr. A.I, our virtual “physician” who translates your symptoms into personalized, doctor-recommended insights—trained by HealthTap’s doctor network
And if needed, connect with a doctor for a live virtual consult through voice, video, or text—and get prescriptions, labs tests, and referrals afterwards
Not only have we’ve served more than 250 million people over the past six years, but the most reputable health providers and health payors — from New Zealand to the United States — are using our platform to help their patients receive and doctors deliver faster, more affordable, and quality care.
We’re a venture-backed (with the likes of Khosla, Eric Schmidt, Mayfield Fund) health-tech startup based in the heart of Palo Alto.
HealthTap is looking for a Solution Architect who is mission driven and passionate about disruptive technology.  The ideal candidate will a creative problem solver who is able to interpret client requests and align them to a fast developing platform.
 
Responsibilities:
Work with Sales team and clients, providing expertise and leadership in Solutions Architecture in the infrastructure and applications space.
Define key business use case for solutions, through design, test and client launch
Demonstrate ability to help customers match business needs with platform capabilities.  
Provided thought leadership in the area of SaaS for Healthcare, working with clients to develop scalable solutions
Understand the technical ecosystem and how best to match customer technical requirements with HealthTap solutions.
Provide customer and market feedback to the product teams, and influence product direction.
Travel required
Required:
BA/BS degree in Computer Science or related software engineering field, or equivalent experience.
2 years of experience in SaaS technical sales or Product development
Experience in driving disruptive solutions to traditional markets.
Understand and support all aspects of cloud computing (infrastructure, storage, platforms and data), as well as SaaS and Cloud marketplace,
Ability to discuss the competitive dynamics and customer buying behavior.