Senior Project Manager at Clover Health
San Francisco, CA, US
Clover Health is building a health insurance plan that actually improves the health of our members and lowers their costs. We are combining data science and technology to drive our own clinical team to proactively improve the care of our members. We have a proven model we're scaling out.

The Senior Project Manager oversees creative services at Clover and ensures that we improve members lives by being efficient, on time, on budget and with the most compelling executions and creative solutions. This role leads all execution of creative projects in company from beginning to finish with high efficiency, quality, and on time delivery. The ideal person will be responsible for ensuring department is in compliance and following procedure and best processes while supporting creative vision for company.

As a senior member of the Brand team, you will set goals, develop and execute on major strategic category, brand initiatives and programs in our creative area, working with all areas in our company. We are looking for a strong leader with proven track record to grow our Creative Services organization of project managers and are seeking a person with diverse background.

As a Senior Project Manager, you will:

Manage all creative projects and processes for company. Excellence in managing each stage from initial brief intake to in hand delivery of final creative product. Enhances processes and efficiencies in department and looks for ways to work smarter between categories, both in our SF and NJ offices.
Partner with the following areas across company to deliver high quality and execution of requests: Clinical Ops, Experience, Marketing, Growth, Internal Brand, and Product. Ensures each area is informed of their projects.
Pro-actively host and run meetings with key stake holders to make sure projects are aligned on and running with high efficiency. Clear communicator of expectations surrounding meetings.
Prioritize and resource allocation. Tracks and prioritizes all projects for Clover Creative Team to ensure high quality and onetime delivery that is in compliance. Works with Creative Director allocating staffing resources.
Manage daily updates to our project tracker. Pro-active communication on all ongoing creative projects status with creative team, marketing, category leads and vendors. Hosts weekly Kick Offs, Brief Reviews, Creative Touch Base and Compliance meetings and weekly All-company status report.
Be responsible for managing/tracking of all budgets. Partners with finance team to ensure budgets are appropriately being utilized. Manages project cost quotes and budgets. Tracks all invoices and coding.
Submit and track of all compliance stages and translation stages for creative work. Hosts bi-weekly compliance meetings.
Be responsible for identifying vendors and maintaining all vendor relationships. Hosts weekly status meetings with active vendors.
Be the oversight of our automated processes: Data lists with vendors, business card portal, etc.
Manage and develop Creative Services Project Manager, part of Brand leadership team.

You will love this job if:

you are a stickler for details - Extremely detailed oriented and experienced in time management and project management, seeing full process through from beginning to end. Has started new processes.
you are a pro-active communicator - Clear, honest, timely communication in verbal, oral and written application.
you are empathetic - This role works with many different people across company and has high capacity in engaging with variety of people, thrives in helping others and loves to learn. Friendly, Diplomatic, patient and professional in their approach.
you are comfortable with ambiguity - Health insurance is a land of messy data and complicated problems. You don't shy away from hairy problems.
you have an insatiable curiosity & appetite to learn - Always looking to enhance experience, processes and ways. Stays on top of industry tools and how we best can enhance materials and ways in executing our expression.
you understand how to allow high creativity to prosper with supporting processes to deliver high quality and on time work.

We would love to talk to you if:

you have 10 plus years of experience with dedicated project management using industry standard project management tools and techniques
you are familiar with MAC computers and multiple platforms: Airtable, Yammer, and Powerpoint
you have experience working with teams in different physical locations
you are mission-driven

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.