Data Scientist (Growth) at HealthTap
Palo Alto, CA, US
“An infinite number of monkeys hitting keys at random will produce the combined works of Shakespeare with probability 1.”

Yet it takes just one person to make a difference.

Healthcare is expensive and complex. Help us fix it.

HealthTap has assembled talent to form the first growth team in digital health. Read more about how the team started here:

Right now, we're looking for our first Data Scientist Growth with an applied mathematics, statistics, CS, OR, or related background to bring affordable virtual care to a billion people.

About HealthTap

HealthTap is the first global virtual health practice, powered by more than 100,000 U.S. doctors, delivering fast, affordable, and high-quality care to people worldwide.

How does that work?

You can search the world's largest library (5.5 billion answers served over six years) of peer-reviewed doctor knowledge for any health topic
Or ask help from Dr. A.I, our virtual “physician” who translates your symptoms into personalized, doctor-recommended insights—trained by HealthTap’s doctor network
And if needed, connect with a doctor for a live virtual consult through voice, video, or text—and get prescriptions, labs tests, and referrals afterwards
Not only have we served more than 250 million people over the past six years, we have also partnered with the most reputable health providers and health payors -- from New Zealand to the United States -- who are using our HOPES platform to help their patients receive and doctors deliver faster, more affordable, and high-quality care.

We’re a venture-backed (with the likes of Khosla, Eric Schmidt, and Mayfield Fund) health-tech startup based in the heart of Palo Alto.

What’s the opportunity?

As part of the growth team, you'll have resources, autonomy, and the support of other A-players to drive user growth through rapid innovation and experimentation.

You'll work in your own interdisciplinary team to drive engagement for the partners we work with around the world. You do this together with other growth engineers, growth product marketing managers, doctors and patients to brainstorm, prioritize, ship, and analyze growth interventions around the metrics you try to move.

Examples of product growth projects you could work on:

Mining our knowledge base of more than 5.5 billion doctor answers served to drive user engagement at the world’s most reputable health providers and health payors
Identifying user segments to help come up with targeted initiatives that improve the value we provide to our partners
Improving our platform’s capacity to understand our users’ needs and provide relevant content or suggest the appropriate service
Providing personalized care pathways for patients suffering from chronic diseases— such as diabetes
Helping architect an expansion of our experimentation and knowledge gathering infrastructure to fuel partnership user adoption

Need to have

You have a BS / MS / PhD in a quantitative discipline (applied mathematics, statistics, CS, OR, or related field)
You have 2+ years of experience using quantitative approaches to solve challenging, and meaningful analytical problems (or equivalent)
You’re proficient in programming, and the use of analytic tools to perform rapid design, prototyping, analysis, simulation of, and experimentation with, advanced algorithms, and applications (such as Python or R and experience in various relational and nonrelational databases)
You have a deep knowledge in hypothesis testing and statistical inference
You know what model is best applicable for what situation and why
You always approach the world with a model in mind
You are detail oriented - spot when things are broken
You’re passionate about making the world a happier, healthier place
You have worked on a B2B2C product that people -- both customers and end users -- love to use, and you know the metrics and interventions to get to that success
You have experience with conversion optimization around user acquisition, activation, and retention
You’re accustomed to a data-driven, experimentation-oriented approach in a fast paced, agile environment
You like extreme ownership and autonomy
You enjoy educating others: for example, you can explain your predictive model to your grandmother
You’re interested in why something happened, not just what happened

Nice to have

Product design & UX background
Behavioral psychology background
An entrepreneurial, scrappy background is a plus
Working experience in a smaller startup is a plus
Background in gaming, online dating, travel, lead gen (i.e., financial products) is a plus
Experience with customer development
Proficiency in programming, especially in Ruby and Javascript


Write code and save lives
Enjoy autonomy— the growth team will directly report to the CEO of HealthTap
Work in a modern office on Palo Alto’s University Avenue (steps from Caltrain)
Get served catered lunch, dinners and healthy snacks
Take advantage of subsidized gym membership
Relax with in-office massages
Get covered by full medical, dental, and vision insurance
Enjoy competitive compensation and equity
Win at work in a diverse culture--visa sponsorship is available
Pet the in-office puppies :)