Senior Product Designer at Reserve
New York City, NY, US
About the Role

We are looking for a full-time, Senior Digital Product Designer to join our team. In this role, you will work closely with Research, Business Intelligence, Product Managers and Engineers to build simple, intuitive digital experiences. Your primary focus will be on Reserve’s b2b restaurant platform, including our mobile app and on the web, helping to drive the user experience for our restaurant partners.


Lead product design efforts for restaurant-facing, and diner-facing digital products
Design simple experiences that support complex restaurant operating procedures
Become intimately familiar with restaurant operations and restaurant employee motivations
Produce interactive prototypes
Work with research team to test and validate decision through in person and remote testing
Deliver solutions from low to high fidelity (sketches to final asset delivery)
Translate functional, interaction, and design requirements to developers verbally and through detailed documentation
Work within agile software development process
Give and receive feedback with fellow design team members
Execute in a fast-paced and highly fluid environment

About You

You are a team player who rolls up their sleeves and get their hands dirty. You gracefully solve problems under pressure while checking your ego at the door. You are known for fine-tuned aesthetics, amazing storytelling, a critical eye and an obsession with perfection. You thrive in a collaborative environment, where communication and transparency are key.

As the ideal candidate,

You emotionally connect with customers
You inspire others to aim for bigger, bolder and smarter
You have mastery of typography and love grid systems
You have built scalable, responsive enterprise web experiences
You are comfortable sketching on whiteboards and adjusting icons at 1600% zoom
You have learned by experience that no design survives user testing untouched, and you thrive in iterating from user feedback
You have an ingrained understanding of how to design around technical constraints
You have a keen interest and awareness of design and cultural trends
You are proficient with Sketch (Bohemian BV)
You are proficient with Adobe Creative Suite, specifically Illustrator, Photoshop and InDesign
You are comfortable creating paper and digital prototypes
You understand the nuances of both the Human Interface Guidelines and Material Design specifications
You love food and appreciate the subtleties of a great dining experience


Minimum 5+ years of experience at a digital agency or tech company
Strong online design portfolio
A degree in a related field

Strong presentation skills
Excellent communication skills and attention to detail
Exceptional organizational and analytical skills

Bonus Skills

Proficiency in motion and animation design principles
Proficiency in Framer, Principle and/or
Proficiency in HTML, CSS and JavaScript
Experience with running and synthesizing UX research

About Reserve

Reserve is a restaurant technology platform focused on improving the day-to-day operations in restaurants by connecting them directly to their guests, and helping to deliver a personalized dining experience every single time. Our team is dedicated to creating a culture that fosters creative thinking and an open-minded approach to software development. We’re looking for candidates that share our passion for food, as well as our passion for creating beautiful products that work elegantly.